Privacy notice
Your information, handled with care
When you submit a tour inquiry, we use the details you provide to review your request and respond with confirmation-ready information, timing guidance, and any relevant trip notes. We also use your message content to answer questions or coordinate accessibility/special requests.
- Respond to inquiries and provide booking updates
- Support communications related to your request
- Help coordinate practical travel information
If you check the consent box on the inquiry form, we’ll send email updates tied to your request, including important details needed for your guided experience. If you’d prefer fewer messages, you can update your communication preferences by contacting support.
We aim to keep communications useful and directly related to your trip planning needs.
Data use & sharing
When we share details, it’s for trip coordination
We share information only as needed to process your tour request and support your experience. This can include coordinating with the operating team for confirmation and practical details tied to your date and group size.
- Information provided in your request is used to handle your booking inquiry.
- Operational details may require sharing limited information relevant to check-in and participation.
- We do not sell your personal information.
Your choices
Control how we communicate
You can ask us to update or correct the information used for your request. If your plans change, reach out so we can guide you on next steps.
If you have privacy questions, visit our support desk and include what you’re asking in your message.
Only include details you’re comfortable sharing in your inquiry message. If you’re unsure what to provide, ask support—we’ll help you keep it simple.